Information security policy

SS Logistics always respects the privacy of our customers and is committed to protecting your personal information. When you access and use the website we understand that you fully agree with the terms of this policy.

1. Purpose and scope of information collection

SS Logistics only collects and processes necessary contact information provided by you such as email, phone number, delivery address and related information as prescribed by law. Personal information collected is saved when customers register to buy and use the pharmacy\'s services and to perform transactions between the website and customers without obtaining any other information. SS Logistics collects and uses customers\' personal information only within the company for legitimate purposes and in full compliance with the law.

2. Scope of information use

Customer information will only be used internally at SS Logistics. When necessary, we may use this information for the following purposes:

- Contact customers directly to resolve issues with order processing, delivery, cancellation or refund, if any.

- In case the customer is far away, outside the direct delivery scope of SS Logistics, we will transfer the customer\'s information to a limited third party for delivery and payment purposes.

- Customer care: we can periodically send customers information about new products and services, information about promotions or new policy changes.

- In addition, we will use customer information in account management, financial transactions, and data checking to improve the features of the website www.sslogistics.vn to bring customers a better experience. The best consulting and shopping experience.

- When required by law or competent state agencies, we have the right to provide information in accordance with the law.

- We are not responsible in case customers disclose personal information when using the website www.sslogistics.vn to a third party.

3. Information storage time

Customer information will be kept until you change the information on the website. In all other cases, member customer information is stored in the sslogistic server or used only for the purpose for which the information was collected.

4. Supply to other units

Customers agree that, in case of necessity, the following agencies/organizations/individuals have the right to access and collect their personal information, including:

• Management board and staff of SS Logistics

• Third parties have integrated services with the website www.sslogistic.vn

• The shipping unit links with the pharmacy to deliver goods to customers

• Financial advisors, legal and auditing companies

• The complaining party can prove the customer\'s violation

• At the request of a competent state agency

5. Means and tools for users to access and edit their personal data

Customers have the right to request changes or cancellation of provided information.

At any time, customers can access and edit their personal information according to the appropriate instructions provided by SS Logistics. Or we can proactively contact you to update or delete personal information when necessary.

6. Changes to privacy policy

SS Logistics reserves the right to change and modify this privacy policy at any time. We will update changes on the website www.sslogistic.vn. If customers have a complaint or contribution about the policy, please contact us via email info@s2s.vn to have the request processed.

7. Address of the unit that collects and manages personal information

All information collected and processed is protected by SS Logistics.

PARALLEL DELIVERY SERVICES COMPANY LIMITED

Tax code: 0305353112

Address: 280A25 Luong Dinh Cua Street, An Phu Ward, Thu Duc City, Ho Chi Minh City, Vietnam

Email: info@s2s.vn

Phone: +84- 28.7106.9986

Fax: +84- 28.7106.9986

Hai Phong Branch

Address: Room 618, Thanh Dat 1 Building, No. 3 Le Thanh Tong, Ngo Quyen District, City. Hai Phong

Tel: + 84 - 225 - 8831 618

Fax: + 84 - 225 - 8831 618

Email: info@s2s.vn

8. Mechanism for receiving and resolving complaints related to customer information

When discovering that their personal information is being used for the wrong purpose or scope, customers send a complaint email to info@s2s.vn to complain and provide evidence related to the incident to SS management. Logistics. We will soon respond and resolve any issues that have occurred to you regarding the information security policy.

If you have any questions or comments about SS Logistics\' information security policy, please contact: